Registration is still required before free student access can continue.
ExamsNimPlans and payments
Subscription Help
Understand Free and paid plans, cart, coupons, checkout, payment status, renewals, invoices, and refund requests.
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Pricing stays separate from registration. Add a plan to cart first, then complete student details and checkout only when you are ready.
CompareView plans
Check Free, Pro, Pro+ or available student plans before choosing access.
CartResume checkoutReturn to a selected plan, apply coupon, and continue student details.
RefundsCheck policyReview duplicate payment, failed access, and digital-use refund conditions.
SupportPayment helpSend order id, registered details, payment screenshot, and issue summary.
For payment help, keep ready:
- Registered email or mobile number.
- Selected plan name and billing cycle.
- Order id, payment id, or bank debit screenshot.
- Coupon code if the issue is discount related.
Subscription topics
Everything around choosing, paying for, and using a plan.
Plans remain in cart on the same device so you can return and complete checkout.
Coupon validity, discount rules, expired codes, and payment page application.
Successful, failed, pending, duplicate, or debited-but-not-activated payment cases.
Exam limits, attempt limits, AI credits, paid content, and subscription validity.
Duplicate payment, access not activated, wrong plan charge, and policy-based refund checks.
Subscription help flow
Open Pricing and choose the plan that matches your preparation rhythm.
The selected plan is saved locally until checkout is completed or removed.
Enter a valid coupon during checkout if you have one and confirm the final amount.
Student registration details are collected at checkout for every plan, including Free.
Paid plans continue through payment; Free continues through activation after required details.
After successful payment or activation, login and check plan access from the student area.
Questions students ask
Does Free need payment?
No. Free does not require payment, but registration details may still be required before access.
Can I apply a coupon?
Yes, if a valid active coupon exists. Coupon rules are checked during checkout.
Where do I request a refund?
Email support@examsnim.com with your registered details, order id, payment date, and issue description.
Student support
Need plan or payment help?
Submit this form for login, subscription, exam access, result review, previous paper download, or NimAI teacher help. For faster response, use WhatsApp.
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